Yeshurun Life (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. We comply with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), which govern how we collect, use, store, and disclose your personal information.
This policy outlines our approach to privacy and how you can contact us regarding the personal information we hold about you.
1. What Information We Collect
We only collect personal information that is reasonably necessary for our functions and activities as would a church. The types of information we may collect include:
- Contact Information: Name, address, phone numbers, and email address.
- Sensitive Information: As a church, we may collect sensitive information (such as religious beliefs and affiliations, health information, or background check details for volunteers) with your consent, which is necessary for pastoral care, ministry involvement, and to ensure the safety of our community.
- Website Usage Data: Information about how you use our website (e.g., your IP address, browser type, pages visited) is collected through tools like cookies and web analytics. This is generally non-identifying statistical information.
- Financial Details: Information related to donations or payments (e.g., bank account or credit card details), which are processed securely through a third-party payment provider and are not stored by us.
2. How We Collect Information
We collect personal information directly from you when it is reasonable and practicable to do so. This may occur when you:
- Complete forms on our website or in person (e.g., contact forms, registration for events).
- Communicate with us via email, phone, or in-person meetings.
- Subscribe to our newsletters or other electronic communication lists.
- Make a donation or payment to the church.
We may also collect information from third parties (e.g., a person providing a reference for a volunteer application), but only with your consent or where otherwise required or permitted by law.
3. How We Use and Disclose Information
We use and disclose your personal information for the primary purpose for which it was collected, which generally includes:
- Providing pastoral care, spiritual guidance, and ministry services.
- Maintaining contact with you and communicating about church events, services, and activities.
- Processing donations and issuing receipts.
- Recruiting and managing staff and volunteers.
- Complying with our legal and regulatory obligations.
We will not disclose your personal or sensitive information to overseas recipients without your express consent. We do not sell or rent your personal information to third parties.
4. Data Security
We take reasonable steps to protect the personal information we hold from misuse, loss, and from unauthorised access, modification, or disclosure. This includes implementing security measures for both physical records and electronic data.
5. Access and Correction
You have a right to access the personal information we hold about you and to request that we correct any inaccuracies. To make such a request, please contact us using the details below. We will respond to your request within a reasonable time.
6. Contact Us
If you have any questions about this Privacy Policy, would like to access or correct your personal information, or wish to make a complaint about how we have handled your personal information, please contact the Church:
Yeshurun Life Website: yeshurun.life Email: james@yeshurun.life
We will acknowledge your complaint in writing and endeavour to resolve it as quickly as possible. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).